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The Differentiated Workforce
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Published in March 2009 by the Harvard Business Press, The Differentiated Workforce: Transforming Talent into Strategic Impact (with Brian Becker and Dick Beatty) picks up where Mark's previous books - The HR Scorecard and The Workforce Scorecard - left off, creating a blueprint for how to successfully manage the workforce.

The authors argue that many companies fall into the trap of spending too much time and money on low performers in nonstrategic roles, while high performers in strategic roles aren't getting the necessary resources, development opportunities, or rewards.

In The Differentiated Workforce, they make the case for why the workforce should be managed like an investment portfolio – with disproportionate investments in resources, development opportunities, and rewards for high performers in strategic roles. Based on over two decades of research and hands-on experience, The Differentiated Workforce will give readers the tools to transform their organization’s talent into powerful strategic impact.

Readers will learn how to:

  • Create a differentiated workforce that competitors can’t easily copy
  • Differentiate the truly strategic capabilities in your company
  • Identify your wealth-creating "A" positions
  • Articulate the roles of HR and line managers
  • Develop the right measures for your organization

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